Warranty & Support

At LUX Integrate, we ensure a smooth and reliable delivery experience. With flexible shipping options, professional installation for larger items, and real-time tracking, we make receiving your order hassle-free.

Warranty & Support Information

At LUX Integrate, we stand by the quality of our products and services. Our warranty and support policies ensure you receive the best experience possible.


1. Warranty Coverage:

  • All products come with a standard manufacturer’s warranty covering defects in materials or workmanship.
  • The warranty period varies by product; refer to individual product details for specific coverage.


2. What’s Not Covered:

  • Accidental damage, misuse, or unauthorized modifications.
  • Normal wear and tear or cosmetic damages.
  • Issues caused by improper installation not performed by our team.


3. How to Make a Warranty Claim:

  • Contact our support team with proof of purchase and a description of the issue.
  • We will assess the problem and, if eligible, arrange for repair or replacement.


4. Support Services:

  • Our expert team is available to assist with troubleshooting, setup, and general product queries.
  • Contact us via phone, email, or live chat for quick assistance.



For warranty claims or support, please reach out to us, and we’ll be happy to help!


Comprehensive Warranty

Exclusions & Limitations

Easy Warranty Claims

Expert Support

What People Say About Us

"LUX Integrate delivered exactly what they promised—premium quality at a great price. Our video wall looks amazing!"

Emily R.